Privacy

PRIVACY POLICY – MARCH 1, 2015

Our Privacy Policy discloses our approach to privacy and how your personal information is collected and used. Your use of our website constitutes your acceptance of this Privacy Policy and your consent to the practices it describes.

What information We Collect
To use some of our services, you will need to register using our online registration form, where you will be required to provide us with your contact information and other personal information.
We automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address, all of which is anonymous information.

How We Protect Your Information
We protect the confidentiality and security of any personal information we may have by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration.

Our employees are trained and required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to any sensitive personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to frequently review the adequacy of our security procedures. You need to know, however, that due to the open communication nature of the Internet we cannot guarantee that communication between you and us, and between us and you, will be free from unauthorized access by third parties nor can we be responsible for information stolen from our servers by information harvesting software which may have the ability to scrape data.

Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

Cookie Technology
We use cookies on certain pages of our site. We may also offer certain features that are only available through the use of a cookie. Among the reasons we use cookies: cookies allow you to enter your password less frequently during a session. Cookies can also help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our site. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our site and you may be required to reenter your password more frequently during a session. In case you did not know, “cookies” are small text files. They often contain personalization settings or unique identifiers to keep track of your information and to help us understand the movements of users within and between websites.

How We Use Your Information
When we ask you for information, we tell you, or it will be clear, why we need any personally identifying information from you either to fulfill a request from you or to provide information or services to you.

We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site’s content, layout, and services. We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as targeted banners, new services and promotions.

We use your email address, your mailing address, and phone or fax number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the site. We use information in the file we maintain about you, and other information we obtain from your current and past activities on the site, to resolve disputes, troubleshoot problems or enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular on rare occasions we may evaluate your information to look for users using multiple User IDs or aliases.

We Do Not Sell Or Rent Your Personal Information
Generally, we do not sell or rent any personally identifiable information about you to any third party. We do aggregate personally identifiable information and disclose such information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you. Throughout the Site, you are identified by an encrypted version of your User ID.

We may, however, have to disclose, transfer, sell or assign your information obtained through this website, or otherwise in our possession, to a third party as a result of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of Servata. As stated above, we may also have to make information obtained through this website, or otherwise in our possession, available to law enforcement personnel and agencies when requested to do so or as required by law.

We also want you to know that we may use third party Suppliers and Service Providers to facilitate our services. For example, we may outsource the operations of one or more aspects of our site to a Supplier or Service Provider who performs services according to our requirements. In some instances, the Service Provider may collect information directly from you (such as the situation where we ask a Service Provider to conduct a survey for us). In these cases, you will be notified of the involvement of the Supplier or Service Provider, and all information disclosures you make will be strictly optional. In all cases, we restrict how these Suppliers and Other Service Providers may access, use and disclose your information. In general, we do not permit these Suppliers and Other Service Providers to sell your information to third parties.

You Can Change Your Information
You can update or correct your contact information by emailing Servata at: info@servata.com.

Privacy Statement Changes
We reserve the right to change or amend our Privacy Policy to address new issues of privacy and information security and to reflect changes to our website or business practices. Any new changes and/or amendments will be noted on our Home Page and will always be posted in this section of the Servata website.

Questions About Our Privacy And Information Security Practices?

Your visit to this site is subject to both this notice and our Terms of Use, including limitations on damages, arbitration of disputes and application of the law of the State of California.

If you have any questions about our privacy practices or procedures, please feel free to email us at info@servata.com. We will promptly address your inquiry.